Janus Posted July 23, 2020 Share Posted July 23, 2020 EBay are reducing the time a seller has to respond to buyers when there is an issue. I have always felt the return/refund process took too long. See below: "From 3 September 2020, we’re making changes to our eBay Money Back Guarantee policy. Key changes below: The time a seller has to respond to return requests or an eBay Money Back Guarantee (eMBG) claim will change from 8 calendar days to 3 business days. Once a return is accepted, the time a buyer has to ship the item back to the seller will change from 14 calendar days to 10 business days. Thanks, The eBay Team" Link to comment Share on other sites More sharing options...
Resident Posted July 23, 2020 Share Posted July 23, 2020 5 minutes ago, Janus said: EBay are reducing the time a seller has to respond to buyers when there is an issue. I have always felt the return/refund process took too long. See below: "From 3 September 2020, we’re making changes to our eBay Money Back Guarantee policy. Key changes below: The time a seller has to respond to return requests or an eBay Money Back Guarantee (eMBG) claim will change from 8 calendar days to 3 business days. Once a return is accepted, the time a buyer has to ship the item back to the seller will change from 14 calendar days to 10 business days. Thanks, The eBay Team" I'm kinda glad the seller will have less time. I had to return an item back in Feb and the seller just dragged his heels responding, leaving it to the maximum time frame each time. In the end ebay intervened. Link to comment Share on other sites More sharing options...
Janus Posted July 23, 2020 Author Share Posted July 23, 2020 (edited) I experienced exactly the same. After the time frame had passed, the seller tried evasion and told ebay `item not returned`. LOL, ebay tumbled him when they checked the tracking info.This was a business seller too. Edited July 23, 2020 by Janus Link to comment Share on other sites More sharing options...
alchresearch Posted July 24, 2020 Share Posted July 24, 2020 That's good. I've known sellers play the system to drag an issue out as long as they can so you get fed up or risk missing a deadline. Link to comment Share on other sites More sharing options...
gamezone07 Posted July 24, 2020 Share Posted July 24, 2020 too much profiteering on e bay now, used to be able to get a bargain, much harder now, 35.00 for a 8 yr old 2tb H/D, not even Crystal Disked checked(tests for health/usage, should be condition of sale), no thanks. Link to comment Share on other sites More sharing options...
apelike Posted August 1, 2020 Share Posted August 1, 2020 On 24/07/2020 at 11:53, gamezone07 said: too much profiteering on e bay now, used to be able to get a bargain, much harder now, 35.00 for a 8 yr old 2tb H/D, not even Crystal Disked checked(tests for health/usage, should be condition of sale), no thanks. Unfortunately with secondhand good it's more of a case of "buyer beware." At least you were sensible in not buying it. Link to comment Share on other sites More sharing options...
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