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South Yorkshire Bus Service Needs Improvement


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29 minutes ago, LovePotion said:

I don't think we need new bus shelters, we just need seats that we can actually sit on. What I would like to see is more interactive information screens that show the expected time of the bus, not just disappear as soon as the bus is late. Railway PIS systems have this. I don't really mind if the bus is late, these things happen, but I would like to know if it is worth my while waiting at the stop or finding atlernative areangements. Usually, I leave the stop and the bus comes sailing past or I wait and it doesn't turn up.

 

 

No chance of decent displays the PTE are very happy with the current ones so much so that instead of getting ones fit for purpose for the tram (easily done) they bought ones that never had a hope in h**l of working. As far as the PTE are concerned they are perfect afterall they are sometimes right forgeting of course they are most valuable when things have gone wrong

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Planning a journey with our bus service can be very annoying,so now have to set off a bit early than we use too,as you don:t now,how many stops the drivers are going to stop at,as they are now stopping a lot than they use to,mobile phones have now become so popular that people can"t live without looking at them and bus drivers stop and look at theres to often now,if they have cameras watching bus passengers,then why not on drivers to see how many times they stop and what they are doing

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10 minutes ago, 1295galaxy said:

Planning a journey with our bus service can be very annoying,so now have to set off a bit early than we use too,as you don:t now,how many stops the drivers are going to stop at,as they are now stopping a lot than they use to,mobile phones have now become so popular that people can"t live without looking at them and bus drivers stop and look at theres to often now,if they have cameras watching bus passengers,then why not on drivers to see how many times they stop and what they are doing

You have had it explained to you a hundred times why the drivers have to stop, you still dont get it.

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46 minutes ago, 1295galaxy said:

Planning a journey with our bus service can be very annoying,so now have to set off a bit early than we use too,as you don:t now,how many stops the drivers are going to stop at,as they are now stopping a lot than they use to,mobile phones have now become so popular that people can"t live without looking at them and bus drivers stop and look at theres to often now,if they have cameras watching bus passengers,then why not on drivers to see how many times they stop and what they are doing

OMG

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Guest busdriver1
3 hours ago, 1295galaxy said:

Planning a journey with our bus service can be very annoying,so now have to set off a bit early than we use too,as you don:t now,how many stops the drivers are going to stop at,as they are now stopping a lot than they use to,mobile phones have now become so popular that people can"t live without looking at them and bus drivers stop and look at theres to often now,if they have cameras watching bus passengers,then why not on drivers to see how many times they stop and what they are doing

So you think the companies dont know where their buses are and what they are doing?  I feel so sorry for you.

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On 09/04/2022 at 10:59, 1295galaxy said:

Planning a journey with our bus service can be very annoying,so now have to set off a bit early than we use too,as you don:t now,how many stops the drivers are going to stop at,as they are now stopping a lot than they use to,mobile phones have now become so popular that people can"t live without looking at them and bus drivers stop and look at theres to often now,if they have cameras watching bus passengers,then why not on drivers to see how many times they stop and what they are doing

Right. It's already been explained to you numerous times but I'll recap for the benefit of others and throw in an answer to the last sentence. 

Buses have time points. These are fixed points on the route schedule and the driver is not allowed to pass these point before the published times. 

For instance if a time point is set at 1800 and the driver arrives at 1757 then the driver MUST wait at that stop until 1800. A driver stopping at a time point does NOT delay your journey as they are designed to keep the bus on schedule. Routes now stop more often as traffic during peaks times delays the service. Addtional time points are added to these routes for periods where traffic is lighter and as a result lessens the delay. 

As long as the vehicle is stopped, handbrake on and engine off then the driver is free to do with this waiting time as they wish. If this means looking at their phone then no issue. 

Buses are tracked EVERY inch they move, even when the public facing trackers aren't working the operator knows EXACTLY where it is. Each bus has a telematics device which live reports back to control several parameters, the main ones being GPS location and speed.  Other parameters are recorded but not needed for live tracking but can be accessed if required, usually this is done if there is an incident/injury involving the bus. 

You are correct that buses have CCTV. On an average single deck there are a minimum of 9. 6 external, 3 internal. One of those internal cameras is directly above the driver and has a view of the cab and the entrance door. 

 

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13 hours ago, Resident said:

Right. It's already been explained to you numerous times but I'll recap for the benefit of others and throw in an answer to the last sentence. 

Buses have time points. These are fixed points on the route schedule and the driver is not allowed to pass these point before the published times. 

For instance if a time point is set at 1800 and the driver arrives at 1757 then the driver MUST wait at that stop until 1800. A driver stopping at a time point does NOT delay your journey as they are designed to keep the bus on schedule. Routes now stop more often as traffic during peaks times delays the service. Addtional time points are added to these routes for periods where traffic is lighter and as a result lessens the delay. 

As long as the vehicle is stopped, handbrake on and engine off then the driver is free to do with this waiting time as they wish. If this means looking at their phone then no issue. 

Buses are tracked EVERY inch they move, even when the public facing trackers aren't working the operator knows EXACTLY where it is. Each bus has a telematics device which live reports back to control several parameters, the main ones being GPS location and speed.  Other parameters are recorded but not needed for live tracking but can be accessed if required, usually this is done if there is an incident/injury involving the bus. 

You are correct that buses have CCTV. On an average single deck there are a minimum of 9. 6 external, 3 internal. One of those internal cameras is directly above the driver and has a view of the cab and the entrance door. 

 

Perhaps you could use words of one syllable and draw some pictures to help him finally understand

 

What I fail to understand is why the same rules do not apply to tram drivers I am fed up with them leaving early

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