dutch Posted September 6, 2020 Share Posted September 6, 2020 (edited) If it is no emergency or rush I write a letter to city council. Local post usually gets there within 24 hours also with a second class stamp and council seems to take written concerns more serious. Edited September 6, 2020 by dutch Link to comment Share on other sites More sharing options...
Guest busdriver1 Posted September 6, 2020 Share Posted September 6, 2020 Hang on, just have a think about this. We are talking about a council here. What do you expect to get from them? Efficiency? Caring staff? Accountability? You need to remember, they know what is good for us and how to do things whilst we lesser mortals are to be suffered only. It is us who get in their way and cause them problems. I feel for these poor souls. I really do. NOT Link to comment Share on other sites More sharing options...
redruby Posted September 6, 2020 Share Posted September 6, 2020 (edited) 6 hours ago, Bigal1 said: At least with not being able to get through on the phone you know for certain your complaint will be ignored whereas if you email ,fill in web complaint or contact your Councillor you are left wondering I haven’t really found that myself; they do respond within a reasonable time. Unless it was genuinely urgent I don’t phone, it’s too much hassle and doesn’t always gets better response. If it is a serious matter an old fashioned letter can get a better response as someone has mentioned. Edited September 6, 2020 by redruby Link to comment Share on other sites More sharing options...
Yesanimthequeen Posted September 6, 2020 Share Posted September 6, 2020 Same everywhere. I don't bother with email because it takes 6 months to reply. Just open and paper. Link to comment Share on other sites More sharing options...
Eric_Collins Posted September 14, 2020 Share Posted September 14, 2020 If you want to get council to see you quicker just get the council to park a van on a grass verge and they write you a letter demanding you pay for them whole streets damage. Then contact Sheffield star with the photo said photo and the council vans on said drive with council skip in for good measure, they pretty much phone you same day. that’s what happened to me when the whole street was having new roof repairs. Link to comment Share on other sites More sharing options...
Dan Smith1 Posted September 19, 2020 Share Posted September 19, 2020 i can barely get any running water in my (council) flat because my toilet flush won't stop filling - it's taking all the pressure so all other taps, sink, bath, kitchen, and the shower, are just a trickle . i've tried turning the stop tap off under the sink but it doesn't do anything of course this isn't an emergency for the council and it's booked as a repair next friday morning - 25th . i'm supposed to not wash til then ? even when describing the problem when i phoned up , they didn't REALLY seem to understand. i thought having running water would be a necessity - a trickle is hardly what i would call running water. Link to comment Share on other sites More sharing options...
max Posted September 19, 2020 Share Posted September 19, 2020 5 hours ago, Dan Smith1 said: i can barely get any running water in my (council) flat because my toilet flush won't stop filling - it's taking all the pressure so all other taps, sink, bath, kitchen, and the shower, are just a trickle . i've tried turning the stop tap off under the sink but it doesn't do anything of course this isn't an emergency for the council and it's booked as a repair next friday morning - 25th . i'm supposed to not wash til then ? even when describing the problem when i phoned up , they didn't REALLY seem to understand. i thought having running water would be a necessity - a trickle is hardly what i would call running water. Can you lift the lid off the cistern? If so, it may simply be a matter of a jammed ball **** which can be easily released. Link to comment Share on other sites More sharing options...
Sheffield Monks Posted September 19, 2020 Share Posted September 19, 2020 I work in a school and I've been waiting for someone to ring me back from The Children Missing from Education team for two weeks. Link to comment Share on other sites More sharing options...
gamezone07 Posted September 19, 2020 Share Posted September 19, 2020 Hardy perenial this.. Link to comment Share on other sites More sharing options...
Dan Smith1 Posted September 19, 2020 Share Posted September 19, 2020 6 hours ago, max said: Can you lift the lid off the cistern? If so, it may simply be a matter of a jammed ball **** which can be easily released. thanks for replying yes can lift lid. no, no jammed ball Link to comment Share on other sites More sharing options...
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