Guest busdriver1 Posted March 21, 2021 Share Posted March 21, 2021 10 hours ago, Hook said: Except that’s not true for Easter Weekend though is it! After 28th March the stay at home law lapses and no longer applies! Hasn't it already lapsed. I had to visit Sheffield yesterday and it was just like a normal Saturday. Link to comment Share on other sites More sharing options...
Hook Posted March 21, 2021 Share Posted March 21, 2021 3 hours ago, busdriver1 said: Hasn't it already lapsed. I had to visit Sheffield yesterday and it was just like a normal Saturday. I know you’re just being facetious, but it’s wrong for Stagecoach to hide behind legislation that simply won’t apply. By Easter Weekend people will be able to meet outside under the rule of six, and up to two households. There’ll be no restrictions on travelling and yet Supertram feel it’s appropriate to cancel all services and not offer any form of replacement services or even accept that it might be a mild inconvenience for some people. Mind as this is the same company which hasn’t taken seriously the risks provided by COVID and still fails to clean the toilets in their castle house offices more than once a week, continues to clean the trams (internally) with cold dirty water and treat the staff with disdain I’m not surprised. Link to comment Share on other sites More sharing options...
nikki-red Posted March 21, 2021 Share Posted March 21, 2021 (edited) Please don’t turn this into another thread solely about Covid. Thank you. Edited March 21, 2021 by nikki-red Link to comment Share on other sites More sharing options...
Guest busdriver1 Posted March 21, 2021 Share Posted March 21, 2021 47 minutes ago, Hook said: I know you’re just being facetious I was not being facetious I was being VERY serious Link to comment Share on other sites More sharing options...
Michael_N Posted March 22, 2021 Share Posted March 22, 2021 Powells have won the tender for the tram replacement service over the Easter Weekend. Full details I'm sure will be published shortly - Supertram and SYPTE certainly like keeping the public on their toes! Link to comment Share on other sites More sharing options...
BigAl1 Posted March 22, 2021 Share Posted March 22, 2021 23 hours ago, Hook said: I know you’re just being facetious, but it’s wrong for Stagecoach to hide behind legislation that simply won’t apply. By Easter Weekend people will be able to meet outside under the rule of six, and up to two households. There’ll be no restrictions on travelling and yet Supertram feel it’s appropriate to cancel all services and not offer any form of replacement services or even accept that it might be a mild inconvenience for some people. Mind as this is the same company which hasn’t taken seriously the risks provided by COVID and still fails to clean the toilets in their castle house offices more than once a week, continues to clean the trams (internally) with cold dirty water and treat the staff with disdain I’m not surprised. Supertram have no concept of customer service - end of story Link to comment Share on other sites More sharing options...
RandomStranger Posted March 22, 2021 Share Posted March 22, 2021 Lets give stagecoach supertram some credit at least they are consistent as they stuck two fingers up to the public last year when rail replacement was on as they said they wouldn’t be running replacement busses. SYPTE had to step in like they have this year. Link to comment Share on other sites More sharing options...
GleadlessLad Posted March 22, 2021 Share Posted March 22, 2021 1 hour ago, Bigal1 said: Supertram have no concept of customer service - end of story My experience of Supertram - & of the attitude of their "customer service" section - fully supports this comment. Link to comment Share on other sites More sharing options...
BigAl1 Posted March 22, 2021 Share Posted March 22, 2021 1 hour ago, GleadlessLad said: My experience of Supertram - & of the attitude of their "customer service" section - fully supports this comment. My friend it is not the fault of the customer service team but it is the management who are 100% at fault. The customer service is there to provide excuses for the failings of management not to look after the interests of the customer or heaven forbid actually promote any improvement. Link to comment Share on other sites More sharing options...
Andy C Posted March 24, 2021 Share Posted March 24, 2021 Easter travel information now announced Travel South Yorkshire: https://travelsouthyorkshire.com/en-gb/newsupdates/service-changes#Bank Holiday Services 2021 Supertram: https://www.stagecoachbus.com/news/yorkshire/2021/march-2021/disruption-to-tram-services-due-to-essential-engineering-works-3rd-to-5th-april Link to comment Share on other sites More sharing options...
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