Mr Allen Posted May 13, 2021 Author Share Posted May 13, 2021 On 11/05/2021 at 07:27, probedb said: They'll be entirely different departments. They are, we went down to PC World at Meadowhall Retail Park yesterday, I explained the problem, and the assistant rang somebody up and they said that eBay purchases couldn't be returned instore! Eh? Why the heck didn't they tell me that when I spent 20 minutes on the phone to them last week?! Anyway they're coming between 9 and 17.00 tomorrow to collect the non required second phone (which is still all nicely packed up) Link to comment Share on other sites More sharing options...
slh73 Posted May 13, 2021 Share Posted May 13, 2021 2 hours ago, Mr Allen said: Why the heck didn't they tell me that when I spent 20 minutes on the phone to them last week?! Because you didn't ask them? Link to comment Share on other sites More sharing options...
Mr Allen Posted May 14, 2021 Author Share Posted May 14, 2021 Well the guy from DPD arrived this lunch time to collect the thing The whole issue is resolved now. Link to comment Share on other sites More sharing options...
The_DADDY Posted May 14, 2021 Share Posted May 14, 2021 Glad to hear it. Did you have any luck changing the feedback? Link to comment Share on other sites More sharing options...
Mr Allen Posted May 14, 2021 Author Share Posted May 14, 2021 Nope, I Googled it but nothing useful in the search results. Link to comment Share on other sites More sharing options...
slh73 Posted May 14, 2021 Share Posted May 14, 2021 8 minutes ago, Mr Allen said: Nope, I Googled it but nothing useful in the search results. First result on googling "how do I retract negative feedback on ebay' https://www.ebay.co.uk/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031#:~:text=If you want to revise,send a Feedback revision request. Link to comment Share on other sites More sharing options...
Mr Allen Posted May 14, 2021 Author Share Posted May 14, 2021 19 minutes ago, slh73 said: First result on googling "how do I retract negative feedback on ebay' https://www.ebay.co.uk/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031#:~:text=If you want to revise,send a Feedback revision request. I've sent a revision request from your link, it's in their Court now Link to comment Share on other sites More sharing options...
Mr Allen Posted May 15, 2021 Author Share Posted May 15, 2021 Meh, I just had an email from Curry's PC World, they are refunding the £19.99 I paid for the original phone! Even though I specifically rang 'em up last week to tell them we'd found it and the replacement was surplus to requirements! Oh well, it's 20 quid back in the Vault, I'm not going to complain. Link to comment Share on other sites More sharing options...
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