wobblywill Posted June 3, 2022 Share Posted June 3, 2022 Is there anyone on here that's got OVO ENERGY. I was with SSE but we have been passed over to OVO. I find it very hard to understand their bills. Anybody else find this or is just me (and that's highly likely 🙄)  Thank you in advance Link to comment Share on other sites More sharing options...
Ghozer Posted June 3, 2022 Share Posted June 3, 2022 I was on OvO (Pre-pay) - I found it very easy as I could just use the app to track usage and remaining balance, top up as needed etc.... But they renamed the prepay to 'boost' and changed the app, and while I can still top up, it's not as informative as it used to be.. I can't speak for the standard 'OvO' services though i'm afraid... but generally my 'quarterly report' breakdown thing is easy to understand for me... Link to comment Share on other sites More sharing options...
HeHasRisen Posted June 3, 2022 Share Posted June 3, 2022 If you post a redacted bill someone may be able to help. Link to comment Share on other sites More sharing options...
wobblywill Posted June 3, 2022 Author Share Posted June 3, 2022 What does redacted mean please 🤔 Link to comment Share on other sites More sharing options...
HeHasRisen Posted June 3, 2022 Share Posted June 3, 2022 1 minute ago, wobblywill said: What does redacted mean please 🤔 Removing the bits that identify you. Link to comment Share on other sites More sharing options...
NayPrest Posted June 3, 2022 Share Posted June 3, 2022 dont get me started on boost! they changed the app and it no longer allows you to auto top up when your credit hits £10 so its really difficult to track. Often runs out and the fridge is off all day!  ive tried switching to direct debit on OVO as they said im eligible. chased it up and now they say there is no plan for me! Link to comment Share on other sites More sharing options...
BigAl1 Posted June 4, 2022 Share Posted June 4, 2022 after the bank holiday contact them and ask for help Link to comment Share on other sites More sharing options...
Mossway Posted June 4, 2022 Share Posted June 4, 2022 I've been with OVO for several years. They pay 5% interest if you're in credit. I was thinking of selling some of my ISAs and putting £10K into OVO as it's difficult  to get that rate of interest now. Link to comment Share on other sites More sharing options...
HeHasRisen Posted June 4, 2022 Share Posted June 4, 2022 1 hour ago, Mossway said: I've been with OVO for several years. They pay 5% interest if you're in credit. I was thinking of selling some of my ISAs and putting £10K into OVO as it's difficult  to get that rate of interest now. Good luck with that. See 2.5  https://www.ovoenergy.com/terms/interest-rewards Link to comment Share on other sites More sharing options...
Jeffrey Shaw Posted June 9, 2022 Share Posted June 9, 2022  Yes. Ovo's TCS say explicitly that:  You must not make payments into your account just to receive the OVO Interest Reward. If we think you're doing this, we'll refund the extra amounts to you and we may withhold payment of the OVO Interest Reward on those amounts.  Oddly, though, I can't see where any interest rate is specified. Am I missing something? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now