Ghozer Posted October 25, 2022 Share Posted October 25, 2022 (edited) 2 hours ago, metalman said: Seems to work fine for my Mac though. If it's not for connecting to the computer, why is there a Smart Switch app for Mac? You don't NEED the Smart Switch app, but it's there as an option, some people like to use it - I generally don't as it's more bloat imho.. Kies is not available for Mac either, seems to only be 'smart switch' https://www.samsung.com/levant/support/kies/ Edited October 25, 2022 by Ghozer Link to comment Share on other sites More sharing options...
metalman Posted November 17, 2022 Share Posted November 17, 2022 Looks as though I've jinxed myself by answering this thread! I've just updated Smart Switch and now when I plug my phone into my iMac, it only gives me two options, backup and restore, and I can't access the phone's file/folder structure at all. And while we're at it, what sort of software update still requires you to restart your Mac? Anybody got any ideas as to how I can download my photos now? The phone certainly doesn't just show up on the desktop. Link to comment Share on other sites More sharing options...
HeHasRisen Posted November 17, 2022 Share Posted November 17, 2022 7 minutes ago, metalman said: Looks as though I've jinxed myself by answering this thread! I've just updated Smart Switch and now when I plug my phone into my iMac, it only gives me two options, backup and restore, and I can't access the phone's file/folder structure at all. And while we're at it, what sort of software update still requires you to restart your Mac? Anybody got any ideas as to how I can download my photos now? The phone certainly doesn't just show up on the desktop. Cloud storage was suggested to you on Page 1 of this thread, have you looked into this? Link to comment Share on other sites More sharing options...
carosio Posted November 17, 2022 Author Share Posted November 17, 2022 On 20/10/2022 at 14:45, RollingJ said: I've never had to download driver to get photos from a phone, and I've used W7 for a looong time - although not now. The phone should just show up in connected devices. If it doesn't, are you plugging it in switched on/switched off? Must have missed this first time round- I've just plugged phone in "switched on" to laptop and there was a lengthy down load of software for S6 which then appeared as Galaxy S6 in hardware. Then opened up an option on phone's home screen which revealed options for files, photos etc, chose photos-more downloading then photos began downloading to the laptop. Just hope I can repeat the procedure! On 20/10/2022 at 15:42, Ghozer said: Because maybe at some point you already selected "file transfer" - likely the first time you plugged it in, it will have then remembered.... or it defaulted as this on your particular phone make/model etc.. Since OP has installed driver, and done whatever else, (and I cannot be sure of the original cause) it may have reset due to thinking its being plugged into a different device.. I know a few years back when I went to use ADB to recover an S5 for someone, then plugged in my S8 I had to re-select on my S8 due to a different driver being installed from last time. When you plug your phone in next time, look at your phone and pull down the notification blind from the top - there should be a "USB Connection" (or similar) thing in there, when you tap this it will present you with various options... (if it's not there, it'll be in the settings somewhere to toggle USB mode) - all I'm doing is making sure the OP's is on the correct selection - there is also a "Camera/Image Transfer" option - but this then connects the phone as a camera, and shows ONLY the photos - and is usually used for importing via image/library apps etc - or used for direct printing from the phone.. - all android phones have these options, the implementation/access varies slightly from make/version etc... "File Transfer" mode - shows ALL -accessible- files on the phone (music, downloads, photos etc) Notification appeared on home screen, then the options were as you said. Link to comment Share on other sites More sharing options...
RollingJ Posted November 17, 2022 Share Posted November 17, 2022 Good to hear that. Obviously Android phones need more software than Apple on the client computer. Link to comment Share on other sites More sharing options...
HeHasRisen Posted November 17, 2022 Share Posted November 17, 2022 14 minutes ago, RollingJ said: Good to hear that. Obviously Android phones need more software than Apple on the client computer. I have not had to download any supplementary software onto my laptop for years in order to access the files on any Samsung phone I have owned. Granted I dont use a Mac or Macbook though, as the OP seems to. Link to comment Share on other sites More sharing options...
RollingJ Posted November 17, 2022 Share Posted November 17, 2022 @HeHasRisenI find it strange too, but the OP seems to have sorted it. Link to comment Share on other sites More sharing options...
carosio Posted November 17, 2022 Author Share Posted November 17, 2022 It's windows 7 I have, always behind the times but I have a very reliable Epson D88 printer (cartridges cheap as chips, or were!) and I didn't want to invite problems in upgrading to W10. I simply re-read the posts, spotted Rolling j's mention of plugging phone in when switched on and things then started to happen. 1 Link to comment Share on other sites More sharing options...
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