Sheffield City Hall / Ticketmaster : E Ticket Cannot Be Printed Out !

[Chekhov]

51 minutes ago, Anna B said:

I thought the tap and go cards were meant for small purchases. 

I always buy my Sunday paper with it, cause I don't like carrying around my purse and all the loose change.

Oh dear...

If you are buying from a business which puts loads through their machine they will still be paying extra for that purchase but probably not that much.

We don't put much through our machine, many's the day when only one purchase goes through it, so we then have to pay not only the fee from the card processing company but also the fee from my bank to pay that poxy £1 into my account, which for me is usually about 35p.

2 minutes ago, HeHasRisen said:

Sadly for you, legislation isnt on your side there. Hard luck.

I never said anything about that, I said is it fair, a question you avoided answering.

[HeHasRisen]

Why even have a card machine then? You cant moan about it and still have one, simply get rid ffs. My local chippy did for the same reason.

1 minute ago, Chekhov said:

 

I never said anything about that, I said is it fair, a question you avoided answering.

Not at all. There is no legislation that states private venues have to provide printed tickets. Until that day comes they can do as they please.

Edited February 8, 2023 by HeHasRisen

[Chekhov]

4 minutes ago, HeHasRisen said:

Why even have a card machine then? You cant moan about it and still have one, simply get rid ffs. My local chippy did for the same reason.

Because many people order stuff mail order by phone, and the average order is over £50.

 

You still haven't answered the question, how is it fair that, apparently, I am forced to potentially lose money on a transaction because someone insists on paying for a poxy £1 plug with a card ?

 

Might just be simpler to have a minimum inv in the shop, and if the customer complains that he's happy to pay what it costs me I'll send them round to you to explain.

Edited February 8, 2023 by Chekhov

[HeHasRisen]

1 minute ago, Chekhov said:

 

 

You still haven't answered the question, how is it fair that, apparently, I am forced to potentially lose money on a transaction because someone insists on paying for a poxy £1 plug with a card ?

Because thats the law. 

 

I already told you what the (sensible) alternative is. Go and read back.

 

Do you think a tradesman would take on a job that would lose him money? Of course he wouldnt, he just wouldnt take the job on. Ergo, you can just not accept the sale. Easy peasy.

Edited February 8, 2023 by HeHasRisen

[Chekhov]

54 minutes ago, HeHasRisen said:

Contactless is anything up to £100, ignore him. He is just bitter because of the cost card transactions have to his business.

I am not bitter about card payment fees, for our mail order business it's cheaper than Stripe and way cheaper than PayPal who we ditched a few years ago anyway. 

I am annoyed by people paying for £1 items with a card, yes I am. They would not do it if it cost them an extra 35p.

 

3 minutes ago, HeHasRisen said:

Do you think a tradesman would take on a job that would lose him money? Of course he wouldnt, he just wouldnt take the job on. Ergo, you can just not accept the sale. Easy peasy.

That's what I said.

Edited February 8, 2023 by Chekhov

[Anna B]

2 hours ago, HeHasRisen said:

Or, do the workarounds I suggested. I can take a screenshot on my phone and print it out whenever I want, unless its a screenshot of my banking app (which it doesnt let me do so I have to use the browser to log into that bank if I want to do a screenshot)

 

Dont look for problems, look for solutions.

Y'see I have no idea what you're talking about, how am I supposed to know?

I recently went to the theatre with a friend. The queue was long to get in, as people fannied around with their phones at the door trying to find and present their 'tickets.' 

I thought how much quicker and simpler it would be if they just handed in a paper ticket like they used to....

[HeHasRisen]

6 minutes ago, Anna B said:

Y'see I have no idea what you're talking about, how am I supposed to know?

I recently went to the theatre with a friend. The queue was long to get in, as people fannied around with their phones at the door trying to find and present their 'tickets.' 

I thought how much quicker and simpler it would be if they just handed in a paper ticket like they used to....

You mean back in the day when people used to fanny around in their bags trying to find them?

 

Its no different. Some people will never be prepared, in the exact same way people will spend 10 mins in the bus queue and only get their fare out once they get to the driver.

Edited February 8, 2023 by HeHasRisen

[ECCOnoob]

7 hours ago, Chekhov said:

Haven't got the time or inclination.

 

But in any case, what I meant was how can it be justified that, apparently, I am potentially forced to sell something at  a loss because some person can't be ***ed to bring one pound in with them  ?

But it's even worse than that, if that sale is the only one through card machine that day (most of our orders are Online) I then get an extra line on my bank statement with £1.00 on it, which I do not want. As a businessman I reconcile my bank statements and I don't want any transactions for £1 on there. 

Well I am not going to do it : pay with cash, or pay the surcharge, or get yourself down to Wilko for a poor quality plug.

Ah diddums. Let me go find the world's smallest violin for your trials of having to run your company.  I bet you are still using a ledger and  quill pen to do your books aren't you. 

 

Most businesses adapt very quickly to the ever changing demands and needs of their customers. In this instance, increasing numbers of customers are choosing payment without cash. They are using cards, phone or even their watches. With the introduction of contactless it is even easier to use electronic payments for even the smallest of transactions.  There are tiny independent stores and stalls operating entirely cashless operations and they're not bitching about card fees or 'inconvenience' or disrupting the flow of ones bank statement.....  You think most customers give a toss about the administrative burden of the business owners?   Its part of the job.  

 

What about the other part of it. Have you  stopped to think what less cash means? No worries about floats or counting or managing or transporting all these notes and coins. No trips to the bank required. Less security risk. Less bookkeeping as there are systems available which make it almost automatic and connected  directly to your card machine. Takings information all available at the click of a mouse.  Businesses being able to set up shop almost anywhere with nothing more than a small card reader and a mobile phone. Most people see that as things becoming easier and better. 

[Chekhov]

11 hours ago, ECCOnoob said:

Ah diddums. Let me go find the world's smallest violin for your trials of having to run your company. 

Troll finder :
"to antagonize (others) online by deliberately posting inflammatory, irrelevant, or offensive comments or other disruptive content"
Antagonistic ?  Obviously
Inflammatory ?  Without doubt
Irrelevant ?  Unquestionably
Offensive ?  Not that much
Disruptive ?  Definitively

 

4 out of 5

[Chekhov]

12 hours ago, ECCOnoob said:

Most businesses adapt very quickly to the ever changing demands and needs of their customers. In this instance, increasing numbers of customers are choosing payment without cash. They are using cards, phone or even their watches. With the introduction of contactless it is even easier to use electronic payments for even the smallest of transactions.  There are tiny independent stores and stalls operating entirely cashless operations and they're not bitching about card fees or 'inconvenience' or disrupting the flow of ones bank statement.....  You think most customers give a toss about the administrative burden of the business owners?   Its part of the job.  

You are commenting on stuff you know nothing about.

Less than  5% of our turnover is over the counter and, in our trade (which is now quite specialised), there is no way it would every get much more than that however hard I tried. It is not worth changing anything about our invoicing system for counter sales.

TBH, if it puts people off coming in to spend £1 I really would not lose any sleep over it. That said, I am happy to helpful, but not if it actually costs me money.

 

>>You think most customers give a toss about the administrative burden of the business owners?<<

 

Well actually you are wrong, These people often want to buy that £1 adapter they cannot get anywhere else and if they cannot it is them who lose out more than me (for a £1 order at any rate).

Edited February 9, 2023 by Chekhov