actionman Posted September 8, 2023 Share Posted September 8, 2023 My Girlfriend cant access her yahoo email account. A .co.uk address She just got a new phone because her old one screen has gone yellow and blank . It was smashed anyway. She put old sim into new phone. Tried to login to y mail, password fine etc. Then it req 2 digits from phone number to sign in. It was her old number from yrs ago. She never updated it.We eventually found that number but without access to that number we cant sign in. Then i found out she has no recovery method set up. We have tried yahoo chat assistant but no help. Rung tech support but as we are outside the U.S. dont have access to details. Tried a few support numbers but arnt recognised. Can anyone on here help please??. Thanks Link to comment Share on other sites More sharing options...
andysm Posted September 8, 2023 Share Posted September 8, 2023 Can you put the SIM back into the old phone and add a backup email address to the Yahoo account? Link to comment Share on other sites More sharing options...
swarfendor437 Posted October 6, 2023 Share Posted October 6, 2023 Does this article help? https://www.lifewire.com/how-to-reactivate-yahoo-account-4584516 Link to comment Share on other sites More sharing options...
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