Ghozer Posted June 2 Share Posted June 2 On 08/05/2024 at 19:07, pitsmoorboy said: Hi, just spent a couple of hours on this problem, maybe made it worse it all seems above me. I tried uninstalling hikvision app then reinstalling it. But it's different so still without connection. So I think I will have to try and get someone in to fix it for me, so thanks anyway. Drop me a PM, if you are in S3 (as your name suggests) I could pop round and take a look Link to comment Share on other sites More sharing options...
pitsmoorboy Posted June 3 Author Share Posted June 3 Hi Ghozer. Thanks for your reply I live in S9 now. I have narrowed the problem down to needing to "unbind" the DVR. but i dont have the Password. I have sent email to Hikvision to request instructions on how to, but have had no reply yet. Hopefully I can get it sorted, if not I will let you know. Cheers. 1 Link to comment Share on other sites More sharing options...
alarmingmark Posted June 3 Share Posted June 3 You need the SADP tool and will need to download Xlm file send it to hikvision tech support , you need to do this within 24hrs …if your struggling I could take a look , where abouts in S9 ? 1 Link to comment Share on other sites More sharing options...
pitsmoorboy Posted June 4 Author Share Posted June 4 I am in Wincobank, Forthill Road, but not home until tomorrow afternoon. Link to comment Share on other sites More sharing options...
pitsmoorboy Posted June 13 Author Share Posted June 13 Downloaded SADP on my mobile but it says I need an app to open it. What app do I need ? Link to comment Share on other sites More sharing options...
alarmingmark Posted June 13 Share Posted June 13 I allways use a laptop … Link to comment Share on other sites More sharing options...
pitsmoorboy Posted June 14 Author Share Posted June 14 I don't have the camera's on my laptop. Link to comment Share on other sites More sharing options...
pitsmoorboy Posted September 9 Author Share Posted September 9 Still not got this sorted, is there anyone who could help. Thank you. Link to comment Share on other sites More sharing options...
alarmingmark Posted September 9 Share Posted September 9 Drop me a message …. Can normally take a look at weekends Link to comment Share on other sites More sharing options...
pitsmoorboy Posted September 11 Author Share Posted September 11 Hi Busy this weekend, (car trouble) hopefully sorted for next weekend Link to comment Share on other sites More sharing options...
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