“Do you want to allow this app to make changes to your device?”

[Greenveg]

When i want to download an app,  “Do you want to allow this app to make changes to your device?” appears, but instead of saying YES/NO, it just says No, and I cannot continue.

[RollingJ]

Which app, which device?

[Greenveg]

Any app, on my PC Desktop.

[RollingJ]

7 minutes ago, Greenveg said:

Any app, on my PC Desktop.

Very strange. Which OS are you using, and how old is the PC?

[Greenveg]

Quite old.

 

OS Name    Microsoft Windows 10 Pro
Version    10.0.19045 Build 19045
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    DESKTOP-SDRI9QI
System Manufacturer    FUJITSU
System Model    ESPRIMO C720
System Type    x64-based PC
System SKU    S26361-Kxxx-Vyyy
Processor    Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz, 3400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date    FUJITSU // American Megatrends Inc. V4.6.5.4 R1.10.0 for D3224-A1x, 16/09/2013
SMBIOS Version    2.7
Embedded Controller Version    255.255
BIOS Mode    UEFI
BaseBoard Manufacturer    FUJITSU
BaseBoard Product    D3224-A1
BaseBoard Version    S26361-D3224-A1
Platform Role    Desktop
Secure Boot State    Off
PCR7 Configuration    Elevation Required to View
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United Kingdom
Hardware Abstraction Layer    Version = "10.0.19041.3636"
Username    DESKTOP-SDRI9QI\Harold Brockley
Time Zone    GMT Summer Time
Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.89 GB
Available Physical Memory    4.06 GB
Total Virtual Memory    9.76 GB
Available Virtual Memory    5.65 GB
Page File Space    1.88 GB
Page File    C:\pagefile.sys
Kernel DMA Protection    Off
Virtualisation-based security    Not enabled
Device Encryption Support    Elevation Required to View
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualisation Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes
 

[RollingJ]

Thanks for that - although the top seven lines would have sufficed 😃.

 

Has this always happened, or is it a recent development? I have not heard of this happening very often before, and certainly not recently.

I gave up on M$ when W7 support finished, so have little experience of later iterations, but this sounds like a security setting in the OS.

[Greenveg]

All this happened after I did a full reset. It will not let me to do another reset.  I have taken a picture of this message. 

 

[RollingJ]

Ah, Microsoft being its usual helpful (not) self. Thought it might be something to do with UAC, but as I have no experience with it, I will pass this over to someone with better knowledge.

@Ghozer or @zach - any thoughts?

[Pyrotequila]

What happens if you click "show more details"?
Does it give you the option to continue then?

[Ghozer]

That's basically saying the account you are using is not an administrator account, Does anyone else have access to the PC, maybe as an administrator account?