Problem with writing e-mail on foreign language form.

[Kidorry]

As the title says we are having a problem trying to write and e-mail address, when all the rest of the form is in the foreign language. We have tried using an on screen keyboard and even the on screen keyboard supplied by the Country still types it in capitals. Any suggestions would be gratefully received. Cheers.

[Temuchin]

So is the issue that you want to type in a lower-case email address, but it always forces it to upper-case? Chances are that an upper-case address will work just fine.

 

The domain part of an address (the bit after the @) ) is always case-insensitive. The local part (bit before the @) ) can theoretically be case-sensitive, but I'm not aware of any mail server that allows that  (certainly none of the larger ones) - it could cause serious security issues!

[Kidorry]

Thank you for your reply. The form is for a new passport so I think that the e-mail address would have to be all in lower case. You know how keen the passport agencies are about these things. I think we are going to have to ring the passport office for some advice. I will let you know what happens. Cheers.

 

[Slighty batty]

Maybe a silly question but have you tried typing it with the caps lock on? If it changes it to upper case when you’re typing in lower case, then maybe it would change it to lower case if you typed in capitals?

[Kidorry]

We have tried that also. Even tried to copy and paste. All to no avail. Cheers.

[HeHasRisen]

Try a different browser. Failing that, whatever website this is clearly isnt bothered if its in caps or not so I wouldnt worry too much about it.

[Kidorry]

Thank you for that information. It seemed strange to me that it always came up as caps. Cheers.

[RollingJ]

@Kidorry Not that it helps you - sorry - but although I always lower-case for email addresses, my bank seems to use upper-case, or at least my adress is always in that when they send them to me. Still gets to me, though.

[Kidorry]

We got a reply back today from the passport office saying exactly what everyone suggested was the case, that it was not that important because they already have the e-mail on their records. A load off our minds. Thank you everyone for your help. Cheers.