Dispute with Fitness First (Millhouses)

[ow do]

i have been with fitness first at millhouses for nearly 2 years, with a small break in between. i phoned to cancel my contract with them the other day but they said i need to come down to sign, ok i thought.

 

i managed to get down today to be told that i needed to pay an extra month due to the fact that my month starts on the 1st of the month. so that means i have paid £30 pound on tuesday for aug and have to pay another £30 in sept for just 3 days. what a load of S#it this is. they can pro rata if when you start but they wont pro rata it when you finish.

 

has anyone had similar probs or have you got any suggestions. :mad:

[Rich]

Refuse to pay it, and if they start getting stroppy, threaten legal action, they'll soon back down.

[monkeystar]

greens pro-rata'd me and i'd been with them for just over a year.

 

Personally, i'd cancel the direct debit. Is it likely that they're going to incur what would probably be stupid cost for the sake of 30 or 40 quid?

 

I wouldn't, what is 30 or 40 quid compared to say 1000 memberships at 30 or 40 quid a time? Not worth bothering about.

 

Have a look at your terms before you do, just so you know where you stand if they start getting snooty about it.

[Twiglet]

Refuse to pay it, and if they start getting stroppy, threaten legal action, they'll soon back down.

 

Not if ow do has signed a contract agreeing to give a clear 30 days notice of cancellation, without which another month's subscription will be charged. It is probably covered in the T&C's which means there isn't much you can do about it.

[DesertEagle]

same happened to me at greens, i just paid it couldnt be bothered with all the messing about, they are a multi millionaire company they will win in the end

[bladezman]

You could always fake your own death...or not.

[lotar]

I ran a self defence class at fatness 1st. as a new club people attending was slow to start. once the numbers built up they tried to double the room rental so I moved to Greens.. Far superior gym and the same size room was cheaper to hire than my original hire at fitness 1st. From what I saw and the way the place is run I would not worry and tell them to stick it !!!!!!!!

[go4it]

Welcome to the joke that is Fitness First.

 

The manager down there is called Michelle (unless they have changed in the past few months). Ask to speak to her.

 

I had a problem where I joined but left after a few days, utilising the 'try it or get your money back' deal. I never got my money back, and on reading the small print I found out that the £30 admin fee was non refundable. I complained and got a response from Michelle, who said she couldn't give me back what they owed me, but she would do me a special offer on half price joining fee! The cheek! You pay a joining fee and leave, but to join again you have to pay another joining fee!

 

I would urge anyone to think twice before joining these companies. You should not have to sign a 12 month contract for your health and fitness!!

[garryn]

but these businesses are run on the premise that 90% of their members will only attend for the first 2 months. They couldn't afford to run if all their members actually turned up regularly:rant:

[speenie]

i used to work in a 'private health club' as they are known, cancel your d/d they'll never chase it up for £30. it's all a big con, and worse still when you know it's a con but have to explain to the public why there's a joining fee. and then you wonder why they employ un-qualified, inexperienced instructors with all this money....