go4it Posted August 4, 2006 Share Posted August 4, 2006 Speenie - Someone else sees my point on joining fees! I've also heard from 'sources' that they won't chase it up, it would cost them too much money. Why don't you turn the tables and lodge a small claim with MoneyClaim. You can try and claim back what they owe you. Link to comment Share on other sites More sharing options...
ormester Posted August 5, 2006 Share Posted August 5, 2006 this actually happened to me when i cancelled my 3 phone bill i was on phone to india for over a hour Link to comment Share on other sites More sharing options...
Alpha-Male Posted August 5, 2006 Share Posted August 5, 2006 ha i had a personal trainer i paid him #100.00 he then went on holiday and never came back... One day---One day lol Link to comment Share on other sites More sharing options...
bendus2 Posted August 5, 2006 Share Posted August 5, 2006 Would cancel direct debit. Doubt if they would pursue the debt. Link to comment Share on other sites More sharing options...
tskhan84 Posted August 5, 2006 Share Posted August 5, 2006 I had exactly the same problem with Virgin Active back in August 2005. I cancelled the Direct Debit first, and then went to cancel membership with the gym the following day. I was told that I needed to pay for the following month’s membership as notice needs to be given for cancellations. I had missed the 16th of the month, the cut-off for cancellations going thought for that particular month. I didn’t tell them I’d cancelled the direct debit. A few weeks later, I got a letter saying that if I didn’t pay them the £42 by coming into the gym, further proceedings would ensue. Reading the terms and conditions, it was obvious that I had no leg to stand on, so I went and paid them that day. Such a sad ending! Link to comment Share on other sites More sharing options...
Hal9001 Posted August 5, 2006 Share Posted August 5, 2006 I personally think they would chase the debt. These companies tend to have debt recover departments. If your T&Cs state you must give a months warning, I believe they would take you to court and claim costs for breach of contract. Link to comment Share on other sites More sharing options...
MuteWitness Posted August 5, 2006 Share Posted August 5, 2006 but if you tell them you are planning on re joining (say your having problems with your finances) they might let you off - my friend managed to do this at the hilton gym Link to comment Share on other sites More sharing options...
go4it Posted August 5, 2006 Share Posted August 5, 2006 I had exactly the same problem with Virgin Active back in August 2005. I cancelled the Direct Debit first, and then went to cancel membership with the gym the following day. I was told that I needed to pay for the following month’s membership as notice needs to be given for cancellations. I had missed the 16th of the month, the cut-off for cancellations going thought for that particular month. I didn’t tell them I’d cancelled the direct debit. A few weeks later, I got a letter saying that if I didn’t pay them the £42 by coming into the gym, further proceedings would ensue. Reading the terms and conditions, it was obvious that I had no leg to stand on, so I went and paid them that day. Such a sad ending! Although they do tell you when you join that the 16th is the cut off date, in principal it is *^%%^$*£! When you join VA, your details are put on a database, your pic is taken and a button is clicked for 'live membership'. When you leave, they click another button to state that the membership is not live. Even when you leave, your details are still in their database. I imagine that this is the same for most gyms, and is why I find it astonishing that most charge joining fees for 'admin costs' even when you rejoin. Technically by paying that £42 you should have got one final months use of the gym. If you haven't, I would go in and ask for some free spa treatments or something! Link to comment Share on other sites More sharing options...
cgksheff Posted August 8, 2006 Share Posted August 8, 2006 "Hi ******* Thank you for your enquiry. If you wish to cancel your Membership you should make and attend an appointment with the Member Services Manager of your Home Club (or if there is not one, to your General Manager) and you should sign a Departure Request Form. This form must be countersigned by the Member Services Manager or General Manager as appropriate. If you are unable to attend your Home Club you must write to the club General Manager. If you are unable to attend your home club you must write to the club General Manager. We recommend you send your letter by recorded delivery to ensure notice of cancellation is received. For the avoidance of doubt, telephone cancellations will not be accepted. If you are within the minimum contract period, notice may be given to coincide with the end of that contract period. You are required to give one full month’s notice of termination. In all cases, the notice period will start from the end of the month in which cancellation is notified. Regards James Burwell Customer Services" Link to comment Share on other sites More sharing options...
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