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What Happened to Customer Service in This Country?


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Thank you for lending your intellect to the debate.

 

How can I pay my debt if they won't send me a final bill? Should I just guess how much I owe them? Are there any other points you've completely missed that you'd like me to go over again?

 

And RazorSharp (presumably an ironic joke) who mentioned bad debt? I said I pay by direct debit. I cancelled it to stop them taking the monthly payment as well as the outstanding amount - fairly standard practice I think you'll find.

 

When I switched suppliers I left my dd open so that they could take out what I owed them...I had no problems switching related to switching..maybe the two are related ?

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